Welcome to Florist Seven Sisters. These Terms & Conditions govern your use of our online flower delivery services across Seven Sisters and surrounding areas. Please read these Terms carefully as they form a legally binding agreement between you (the customer) and Florist Seven Sisters (“we”, “us”, “our”), when you place an order through our website. By using our services and placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
These terms are designed to provide clarity on our online order process, payment requirements, cancellation policies, liability limits, and legal jurisdiction. If you do not agree with any part of these Terms, you should not use our website or place orders with us.
Florist Seven Sisters offers online flower delivery services to customers located within Seven Sisters and its surrounding areas. Orders placed from outside our designated delivery locations may not be accepted or may be subject to amended delivery terms. Our focus is to ensure prompt and professional flower delivery within our stated geographic scope.
To purchase flowers or related products from Florist Seven Sisters, you must follow the order process as outlined on our website. The key stages are:
It is your responsibility to ensure all information provided is accurate and complete. Florist Seven Sisters retains the right to refuse orders that are incomplete, unverifiable, contain errors, or are otherwise incompatible with our delivery area or operational constraints.
All prices shown on our website are displayed in UK Pounds Sterling and are inclusive of VAT where applicable. Payment for orders must be made at the time of ordering via the payment methods indicated during checkout. We accept most major UK debit and credit cards, as well as any alternative payment methods that may be offered on the website from time to time.
Orders will only be processed and scheduled for delivery once payment has been successfully received and confirmed. In the event your payment is declined or fails to process, your order will not be confirmed, and no delivery will take place. Please note that all cardholders may be subject to validation and authorisation checks by the card issuer and our payment provider.
We reserve the right to update our accepted payment methods at any time. Please check the options available at checkout for the most current information.
Florist Seven Sisters provides flower delivery services across Seven Sisters and adjacent postcodes. Delivery dates and times are subject to availability and may be affected by factors such as weather, peak periods (e.g., Mother’s Day, Valentine’s Day), or unforeseen operational delays. Every effort is made to deliver your order on the requested date; however, delivery times cannot be guaranteed.
Customers are responsible for providing accurate delivery information. Incomplete or incorrect addresses may result in delayed or failed delivery, for which we cannot accept responsibility. Where possible, if the recipient is not at home, we may leave the flowers with a neighbour, safe place, or attempt redelivery at our discretion. A notification card may be left to advise the recipient of the attempted delivery.
If additional delivery attempts or redirection is necessary due to incorrect or incomplete information provided by the customer, additional delivery charges may apply.
Order Cancellations:
Non-Cancellable Orders:
If Florist Seven Sisters is unable to fulfil your order due to stock unavailability or events outside our control, we will inform you as soon as possible and offer a suitable alternative, rescheduled delivery, or full refund.
Due to the perishable nature of flowers and related products, returns are typically not possible unless the product is faulty or does not meet the advertised description. If you believe there is a problem with your order, please notify us as soon as possible, ideally within 24 hours of receipt, describing the issue and providing clear photographic evidence where relevant.
Where a refund or redelivery is agreed, we will process it promptly. Please note that natural variations in colour, shape, or size of floral products do not ordinarily qualify as faults unless substantially different from the description on our website.
We endeavour to supply flowers, plants, and gift items as shown on our website. However, due to seasonal fluctuations and supply variations, it may sometimes be necessary to substitute certain flowers or materials. In such cases, we will use items of equal or greater value and maintain the style, character, and colour scheme of the chosen product.
When significant substitutions are required, we will endeavour to contact you using the information provided at checkout. If we do not receive a response in time, we will proceed with appropriate substitutions to fulfil your order on schedule.
Florist Seven Sisters’ total liability to you in connection with your order shall be limited to the value of the order placed. We are not liable for any indirect, incidental, or consequential losses or damages, including but not limited to loss of profits, goodwill, or opportunity resulting from your use of our website or from any goods or services supplied.
Nothing in these Terms & Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any liability otherwise not permitted by law. Where delivery is delayed, missed, or otherwise impacted by events outside our reasonable control (including but not limited to natural disasters, adverse weather, strikes, or supply chain disruptions), we shall not be liable for failure to perform or for any resulting losses.
Your personal data is collected and handled in accordance with UK data protection laws. Please refer to our Privacy Policy for full details on how your information is processed, stored, and shared when using our online flower delivery service across Seven Sisters and surrounding areas.
All content, photography, design, and trademarks displayed on the Florist Seven Sisters website are the property of Florist Seven Sisters or its licensors. You may use the website solely for personal, non-commercial purposes. You may not copy, reproduce, distribute, or otherwise use any content without our express written permission.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. By using our website and placing orders, you agree to submit to the exclusive jurisdiction of the courts of England and Wales in the event of any dispute arising in relation to these Terms or your use of our services.
If any provision of these Terms is found invalid or unenforceable by a court, those provisions will be limited or eliminated to the minimum extent necessary, and the remainder of the Terms will remain in full force and effect.
Florist Seven Sisters reserves the right to update, revise, or change these Terms & Conditions at any time to reflect changes in the law, our business practices, or customer feedback. Any updates will be posted on our website with the effective date of change. It is your responsibility to review the Terms & Conditions before each order. Continued use of our website constitutes acceptance of any revised Terms.
If you have questions or concerns regarding these Terms & Conditions or any aspect of your flower delivery order, please refer to our website’s "Contact Us" page for the most current ways to reach our support team.
Thank you for choosing Florist Seven Sisters for your online flower delivery needs across Seven Sisters and surrounding areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Seven Sisters, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Seven Sisters.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
